Instacart shopper deactivated You have to wait for more shopping spots to become available or hope other shoppers get deactivated so spots open up. Thank you for understanding. Answer. How to reacti I’ve been a loyal full service shopper since 2021. In order for Instacart to be able to fairly investigate an allegation of fraudulent use of your shopper account reported on 9/15, Instacart has temporarily suspended access to your Instacart shopper account. 181K subscribers in the InstacartShoppers community. First account got deactivated after letting my dads gf shop ( she was slow) and was late on a lot of orders, made a second account under a new email, lasted a few months, emailed instacart for a problem with picking hours, got an email back saying that they see two emails associated with my account and deactivated my second one. The amount you earn per batch depends on the size of the order Hello Reddit, i need some advice, I've been deactivated for inappropriate language. So they have no desire of reactivating anyone! If you get reactivated they loose money!!!!! Somebody said it took Instacart about a month to deactivate them from when they started the background check. Why Instacart Shoppers Need to Contact Customer Service 1. Can I appeal my deactivation based on that reasoning? I can provide the name of the shopper who is helping me. To join Instacart as a shopper, applicants must be at least 18 years old and eligible to work in the United States. Like any job or gig work, discrepancies can arise with Instacart Shoppers. The reason? A Walmart self-checkout charged him for an extra item while he was ringing For example, some shoppers utilize third-party bots, snatching new orders as they appear. Full-service shopper in the U. How to Reactivate Instacart Account (Instacart Account Deactivated). I’m sure the customers here don’t falsely report missing items because you guys seem more empathetic with shoppers but recently I’ve been taking pictures of all my orders because people have been falsely reporting items missing and such. I asked if she’s afraid of getting deactivated. Open comment sort options *Not affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. Finally, we’ve taken legal actions where necessary, including sending cease and desist letters to known third-parties attempting to access the platform. So I won’t know for about 3-4 weeks if I might be deactivated. You lost your livelihood and as a result, so did we. Shopper claims a "safety issue",etc. Eventually they will be deactivated due to low ratings. They do not take any consideration for -US- the shoppers. The Instacart waitlist is a list new Instacart Shopper applicants get placed on if there are too many other shoppers in their market. Because I took the lawsuit settlement check. For denied appeals: your account stays deactivated and refund requests are denied. I did so per her request and never had a problem with being put on hold or deactivated. He has been actively trying to get one guy banned for weeks. Instacart is sending shoppers to peoples homes when they dont know who they really are. *Not affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. the email is so generic they likely are using a single email template as a catch-all. New comments cannot be posted and votes cannot be cast. . Yes I realize this wasn't very smart of me to do, but I was in a rush at the moment and out of habit I had left it on. Can't Instacart catch & deactivate these guys simply by seeing their abnormally high balance in their accounts? Shoppers who don't CHEAT are lucky to get one or two large batches per day. There's a shopper on this sub who has been deactivated 3 or 4 times. I just received this email and I haven’t done any of the things they stated that could have prompted this. com. I am not happy about this situation as I enjoy working as a shopper for Instacart. But the 5 1 star reviews nailed they knew the whole time this wasn't the job for him right? The shoppers said Instacart — which has more than 500,000 shoppers and whose valuation has provided a code to someone purporting to be from Instacart last August and was deactivated earlier I've actually sent two emails and both were replied to with a canned,, copied-and-pasted response saying that they understand I am concerned about the status of my shopper account, upon further review they see that my account has been permanently deactivated, my appeal has been denied, and that my account will remain permanently deactivated. com is the best place to buy, sell, and pay with crypto. The photo you submitted didn’t match the identity of the account holder. Reply The Shopper was ignored by instacart support no matter what proof they sent Reply seisen67 Yeah a shopper did something wrong they're not aware of they just didn't like something about the way they look whatever who knows why people are jerks. Today, I placed a sizeable order at Wegmans just to have my account deactivated. Customers are welcome, too. They may send a warning, they may deactivate. Instacart, a popular grocery delivery service, deactivated shopper Jason Via’s account after a mix-up involving a Walmart self-checkout. A Shopper’s You’ll instantly know if you’re deactivated by Instacart. This means that if someone HAS an Instacart shopper account, then it should be fine to receive their help. Customers can contact shoppers, promising them a large tip if they pick up items that aren’t on the shopping list. Apparently this other shopper that I chat with told the manager of the store I was going to "come shoot everyone" because I wasn't getting orders. Please read the sidebar. All depends how IC decides to deal with it. My question is, has this happened to anyone? Am I able to deactivate my account and create a new one using a different email and name? Thank you Archived post. A crappy shopper will get rated out of any chance of being up’d to diamond status no matter how many shops they complete. Told the person with her they never catch on. Being diamond cart, 5 star shopper has nothing to do with background check. For a charge that happened in 2015. I went from not doing instacart to making it my main app for a few months and hit lots of subs and lots of points until, after about 20 emails, I suddenly stopped seeing ALL grocery and pharmacy orders. We appreciate your contributions to Instacart. When a shopper tries to drop a customer in a double or triple order just for convenience, or customer is a bit demanding. The email typically begins with a statement like “Your shopper account has been deactivated due to” followed by a specific reason. Shoppers use a pre-loaded payment card to pay for customer orders. As a shopper, it hurts to deliver to older folk. do you investigate first, for example, reading the messages between shopper and Shoppers. I am who I say I am and I want And maintain a 4. You can reactivate your Instacart account if it has been deactivated or if you’ve previously deleted the account. After 6 years of shopping, they decided to deactivate me for leaving a one star google review of a non-tipper. Instacart will notify you through an email and an in-app notification. These BOT cheaters are taking ALL of them and leaving us with utter crap. If you’re an Instacart shopper and suddenly can’t access your account, it’s a sign that you might have been deactivated. I was working similar hours to you at the time. The reason? A Walmart self-checkout charged him for an extra item while he was ringing up an order, he said. After a thorough review of the available information about the Failure to deliver orders reports, Instacart has determined that there was a breach of The Independent Contractor Agreement and confirms its deactivation decision. The reason? A Walmart self-checkout charged him for an extra item while he was ringing If you’re an Instacart shopper and suddenly can’t access your account, it’s a sign that you might have been deactivated. For an Instacart Angie, an Instacart shopper in North Carolina, who was hacked and subsequently deactivated in June, told Motherboard that someone changed her phone number, email, password, and bank account Instacart and the customers need a photo of you. Just a little food for thought. Customers are Your shopper account has been deactivated due to several unauthorized purchases and/or questionable transactions on your Instacart payment card. about 2 months ago i made a post about me getting pulled over in a gated community for going 24 in a 20. We received your request to reconsider the decision to deactivate your Instacart Full Service Shopper Account. So the shopper did a return at customer service and then did the delivery the customer then claimed missing items for what they asked for the shopper to refund then Instacart refunded the cost of the items to the customer and locked out the shopper for it luckily the shopper kept both receipts and screen shots the conversation asking her to do #Instacart #Instacartshoppers #InstacartdeactivationInstacart shoppers are wrongfully and unfairly deactivated for failing the Photo Verification. Reply reply whyamilikethis654 • they would need their own separate accounts in that case. You can be deactivated if Instacart finds new issues that don’t align with their standards. **Not affiliated with Instacart** Welcome to the best place to share your experiences, ask 100% if you're full time, don't rely on instacart alone. Wait 30 days (from the time they receive the letter which is 3 days after you send it according to the contract). Remember what language they were speaking in that video? Portuguese. The shoppers appeared to be the victims of phishing scams, a growing trend among gig workers. Goodbye instacart Hi shoppers! My full time job is finally closing at the end of March. It doesn’t look like they will deactivate you for this but they are shadow banning people from seeing grocery store orders. After a thorough review of the available information about the Unwanted Contact reports, Instacart has determined that there was a breach of the Independent Contractor Agreement and confirms its deactivation decision. In today's Jason Via had been an Instacart shopper for 2 ½ years in July 2021 when the company deactivated his account. Crypto. Now there are almost 50x the amount of shoppers and overnight my livelihood was stripped from me. According to Instacart‘s official policy, shoppers who have been deactivated may be eligible for reactivation on a case-by-case basis, depending on the severity of the violation and the shopper‘s We get free replacements and the old card is deactivated immediately upon new card activation Reply reply *Not affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. People who do these kinds of things DO get deactivated. And to add, it takes 100 shops to get anything changed. You dont have any defense if they do, as you failed to deliver the groceries. I know I should had never gotten my cancellation rate so high and understand I'm at fault here. This is only my side hustle but I'm on with a lot of the gig apps so I have options if instacart is slow. I even got my instacart cards in the mail yesterday smh. I have some videos that have been cre Instacart deactivated me! Uh oh . Get started with your application to be an Instacart shopper today. **Not directly affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. Hi yeah I too was a deactivated 4. Question tho- were you shopping for instacart while shopping for yourself? If this happened during a batch, you unfortunately broke the store's rules, and as an instacart shoppers, were supposed to follow store rules and not shop for ourselves while instacarting. Welcome to the Metro by T-Mobile (formally MetroPCS) subreddit! Metro by T-Mobile covers 99% of people in America and offers the fastest 4G LTE in America powered by the incredible T-Mobile network. instacart was good to me, I just signed up for Shipt so we’ll see what this is like About a month ago my shopper account was deactivated because I took a re-verification photo with my mask on. I don’t feed into many of the instacart conspiracy theory, but one of the ones that does make sense is them getting rid of older shoppers to allow for new ones. It’s important to note that Instacart’s policies and procedures can change over time, so it’s a good idea to refer to the Instacart website or app for the most up-to-date information on account reactivation. I was a shopper for 3 years. so this person can accuse me of something without physical evidence, but I need this has been my suspicion as well - in one case a shopper was told to use a self-checkout kiosk by staff and was later deactivated. I replied to the email sent to me asking if I wanted to submit an appeal and I was permanently deactivated afterwards. I GOT DEACTIVATED TODAY. Never been deactivated on instacart but don’t imagine yah can just open a new account and everything is just fine, if that’s the case what’s the point of deactivation? Reply reply There's more than enough to go around in my area so I'm usually wide open and pay no attention to what other Instacart shoppers have going on. I think it varies. I think both instances they probably thought both seemed off so they just set me a heads-up email but I didn't get in trouble. everytime i went on the virtual care assistant and said i wanted to delete my account i just talked about "onboarding" which is weird because my account was already set up. Instacart said an appeal will be approved if a shopper can verify they were deactivated for reasons outside of their control. **Not affiliated with Instacart** Welcome to the best place to share your experiences, ask We received your request to reconsider the decision to deactivate your Instacart Full Service Shopper Account. My brother took my phone to see if he could fix it, but it scanned his face right away. Celebrating Shoppers during Shopper Appreciation Week . This means they have multiple accounts and are using someone else’s information. Instacart is a dying platform - you are better off finding something better to devote your time to. Open comment I used instacart a little before the pandemic and have used it a lot since. 50 Beale St. Laughed and said “no” that Instacart doesn’t care Said she had no choice but to join the cheaters. If you weren't doing a batch, them I'm deeply sorry this happened to you. Its easy to spot the people who are cheating the system because they always have batches and they run in groups. This limits your ability to make money on the CA shoppers can get deactivated due to high adjustment. S. Becoming an Instacart Shopper. I've been a shopper for over 4 years though. Paying for groceries: The Instacart payment card. For shoppers who are impacted by phishing schemes or other types of Why Did Instacart Deactivate Your Account? On Instacart’s site, they state several reasons why a shopper may have an Instacart locked account or deactivation such as if a shopper requests deactivation, if there is fraud, and “other” risks. Instacart deactivated my account and they want me to send photo of my driver's license and credit card to reactivate ! I'm an instacart Shopper and they just deactivated my account to saying that I did not deliver my orders when I have delivered every single one I've gotten excellent ratings 5 star ratings from every person I don't I’ve worked for instacart for a few years and about 7 months ago I got deactivated, I’ve been having trouble finding a job with good pay and recently instacart came to the Manassas area so would really love to work for them. So wait 33 days technically. Just curius if anyone else has seen this. I've gotten two in a 3 month period awhile back. com serves over 100 million customers today, with the world’s fastest growing crypto app, along with the Crypto. “Due to a number of unauthorized purchases and/or other questionable transactions on your Instacart payment card, your shopper account has been flagged for potential payment card misuse. Then when I called them and actually spoke to someone they said the problem was a bug with their app. The company maintains a strict approach to shopper deactivation and reactivation to In order to foster a safe environment for Shoppers and customers, Instacart does not permit activity on the platform that could injure others or create unsafe conditions. Instacart Deactivated My Shopper Account This is not a fun video to make, but hey might as well share what happened. Instacart provides estimates for your earnings on every order, and tracks your total earnings for the week. The funniest part to me is it says "Please provide physical evidence" for my appeal. Customers are For instance, one Instacart shopper won $28,000 in back pay through arbitration after he was deactivated. You can't provide services on the Instacart platform moving forward. You’ll also receive an email that Instacart Deactivated My Account – What Does This Mean? Instacart deactivation means you can no longer work as an independent contractor for Instacart and accept batches. If he doesn’t have one then he needs to get one or risk his wife getting deactivated. This is the same shopper that constantly cries to support about other shoppers supposedly cheating and tries to get them deactivated. Thankfully my friend is an Instacart ally so he’s been keeping a copy of their receipts and giving them to Instacart which has led to some of them being deactivated. Full-service shoppers get paid per batch that they complete. Much like the city, this forum is a dusty old jewel of Puget Sound. " *Not affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. Business Insider spoke with two gig workers who successfully got apps to overturn their Question. Decided I dont want to work again until the pandemic ends. #4 "While it might surprise you, you can get your Shipt Shopper account deactivated if you shop with other people. I do instacart and ubereats as a part time. Please read the How much an Instacart shopper earns depends on their role type and other factors. Customers are lying to get free food and THEY need to be deactivated, not the shopper. As a result, your shopper account has been deactivated and you can no longer provide services on the Instacart platform. To show our gratitude for all they do for their communities during the holiday season–and all seasons–Instacart hosted a special Shopper Appreciation Week The Community Guidelines above are not comprehensive and Instacart reserves the right to suspend or deactivate customer, shopper or retailer accounts for other reasons as deemed necessary in Instacart’s reasonable and good faith business judgment to ensure the safe and reliable operation of the platform. My background check that cleared back in early April for me to be able to work came back today. You can appeal the deactivation once you submit the requested information. com Visa Card — the world’s most widely available crypto card, :( hopefully this gets situated as soon as possible for you!!! Instacart really needs to work on getting more of OUR (shoppers) side throughout all these crazy unfounded customer complaints, rather than siding with people who have no tie to instacart other then using the app. I was one of the few original shoppers in my city and very happily did this for years full time supporting my family. So I was the person that made the post last night about my account being suspended and then today it was supposed to be released and freed but instead they deactivated my account, their justification is I failed the identity verification which is ridiculous, it’s been asking me to verify all the time, Instacart is frustrating and they’re consistently letting us down, this is the only job I "We received your request to reconsider deactivating your shopper account. Share Sorry this happened to you. Instacart wouldn’t be what it is without our dedicated community of shoppers. Does Instacart lack a designated liaison person to communicate with, or do they lack mechanisms Instacart deactivated me suddenly for basically no reason. I complied, but they will not tell me why the deactivated my account OR when it will be reactivated. OP doesn't even really seem like they care about the account because more than likely they know they did stuff to get it deactivated. Customer will now report the order as missing, IC will refund her the money, then pay another shopper to deliver it, plus the cost of the groceries, and you may get deactivated. Has anyone been deactivated for this yet? It’s also been a long time coming. I have been an instacart shopper for two years now. Customers Today instacart emailed me and said "We have determined the ALLEGATIONS of threats or violence are a violation of the independent shopper agreement" and deactivated me permanently. Me and my girlfriend used to do Instacart together we were both shoppers. (and not a diamond shopper) not been deactivated? Thanks! Archived post. 9 star, nothing but GREAT reviews, not one complaint from any customer, ex-shopper. Misuse of payment card includes, but is not limited to — -Excessive overspend on the payment card -Misappropriation of funds, gift card purchases, and/or cash-back attempts -Unauthorized items added Hey guys, I'd like to ask if multiple accounts are allowed? I saw an Instacart shopper using two phones, both with the Instacart app in the OC area. Nor do they care if this is your only job or that you will be homeless. So recently I got my Instacart Shopper account deactivated due to my cancellation rate being at or above 15%. They need to provide what customer/batch as to why they deactivated you rather than a vague email. Apparently I had signed up years ago and forgot about it. I just want to deactivate my account. The problem is that they hired a company to detect fraud, which is a good thing, but how they implemented it screws us shoppers. Instacart Shopper Support: P: 833-342-7877 + 9001 (Instacart Shopper Extension) E: Shoppersupport@sterlingcheck. Does an inactive shopper get deactivated? Question . But the thing is , Instacart doesn't let you save messages to customers . Reason: I used my name and license to sign up, and when the app asked for a selfie to set up, it wouldn’t read my face. I’m freaking out a bit because it says if something like this happens again I’ll be deactivated but I didn’t do any of those things in the first place and I still got this warning. This person could have a record or a stolen account that’s why it’s not them in the Instacart is one of the most popular and sought-after grocery delivery services used by customers across the United States. I'm not even sure how to go about this. What nationality of people speak Portuguese? Brazilians. Instacart needs the photo so that they can check from time to time if you are the one using the app and not someone else. Extra Reading But also I saw too many active shoppers with old applicant accounts, some of these old applicant accounts were deactivated by Trust and Safety with the flag: "the shopper already has an active account" so you can breath, may this lady I just told you was only and very salty. 7 overall rating. I'm a full service shopper. ask questions & chat with other Instacart Shoppers. Access to the platform Just spoke with a lady using 3 phones at once. Instacart is the best thing for me right now but that's not always the case for everyone. For approved appeals: your account reactivates and, if applicable, refund requests can process. Share Sort by: Best. Instacart has been deactivating shoppers that bring others with them when they shop. As a result, the competition among Instacart shoppers to get the highest-paying batches is intense. ” With deactivated accounts, gig workers As of 2024, Instacart‘s rehire policy remains largely unchanged from previous years. I hate these people online that say there's nothing fishy going on and we need work It’s just kinda crazy how often people are unjustly deactivated and how we really don’t have a fair way to appeal. The deactivation email generally begins with “Your shopper account has been deactivated due to As an Instacart Shopper, having your Instacart account deactivated means you’re locked out of receiving and delivering orders for Instacart. It’s a safety issue and that shopper needs to be deactivated. Other risks can include things like very low ratings, too many complaints, canceling an excessive amount of orders, violating policies Your account will be deactivated today, and you are no longer able to provide service on the Instacart platform. I explained to them what was happening and they said the would fix the problem but never did. But at this point I’m not willing to try anymore. If they've already deactivated you because your cancellation rate was 19%, you're done. The in-app message says, “Your account has been deactivated,” and it will tell you to refer to an email from Instacart with more info. I’m an instacart shopper and I see people with multiple phones. Do not give them one more minute of your time. " That's the appeal response. Full-Service Shoppers, in particular, may experience discrepancies regarding the number of hours worked and pay received due to their irregular schedules. Sign up now and see why approximately 600,000 shoppers choose Instacart for flexible earnings. Then you spend a lifetime in instacart hell for one item that people keep declining because it's not worth it to them. You’ll also receive an email that Instacart is evidently at fault for dispatching orders to closed stores. They make it sooooo complicated which really pisses me off. However, I went on the app to find that my account has been deactivated. there goes my full time job just like that. I've seen shoppers get deactivated for one though so who knows how they decide. If it happens enough times, shopper gets deactivated. I've been reading about it on here, and I just spoke to a store employee who also got deactivated from IC because her husband delivered the groceries instead of her. “This year, we introduced four impactful commitments to demonstrate we are listening to shoppers’ needs and improving our platform to help them meet their goals,” said John Adams, Vice President of Shopper and Instacart is just bad as hell and their attitude to shoppers who do the whole work for them (without shoppers instacart is useless) but they still treat shoppers as a garbage while they are very sure they are lying but still favoring them in many occasions including poor rating or lying fraudulently about missing items or wrong item. They need a smartphone to access the Instacart shopper application, known as the Shopper App, and for full-service shoppers, a reliable vehicle is a must. Set your own schedule, be a household hero, and earn money quickly. Instacart deactivated my account with the quickness due to ONE customer lying & reported never receiving their order. You can review our account policies here at any time. I am an instacart customer, and I tip well. Your account remains inactive, and you can no longer provide services on the Instacart platform. Instacart then asked me to send copies of my government ID and my credit card. Has anyone gotten a speeding ticket and not been deactivated? Help Archived post. For fraudulent delivery distance, Instacart thinks that your mileage is too high either from acceptance to store or from store to The dreaded Instacart deactivation. I present you, the super unicorn But in December 2022, the San Diego City Attorney reached a settlement on behalf of the People of the State of California with Instacart in which Instacart agreed to establish a fund for restitution payments to be made to Instacart Shoppers in California, based on the total hours worked in California between September 13, 2015 and December 15 Welcome to r/Tacoma, The Subreddit of Destiny. Shame on Instacart. Here’s How to get your Instacart shopper account Reactivated after Deactivation. No chance Instacart wouldn’t accept photos from another shopper as reason to deactivate. This had been my full time job since then and my main source of income. Here are a few of those transactions—“ The errant shopper may get a message from Instacart that they totally messed up, but they will still receive pay for trying! Unless they’re ALWAYS messing up, then they may get paid and also deactivated 🤷🏼♂️ Instacart also has a policy something like “you can’t shop with anyone who isn’t also an instacart shopper” but idk what that means for babies. Instacart actually called me and asked me what the problem was. suite 600 San Francisco CA 94105 Send it certified. I left after months of terrible batches and oversaturation of shoppers in my area. Since this reduces the available batches for other shoppers, Instacart can immediately deactivate your account for this activity. There is no way they can prove it Any idea what to do? I got deactivated for "linked account" but I don't have another account and never have. Went to check my Instacart account and it was deactivated. I asked her how she doing that, and she told me that she is using her relative's account and said that she's been doing it for a couple months. So I applied to become an instacart shopper and my background check finally went through today. Also told me that the people working in groups are also not getting deactivated. Every one of these shoppers regret ever doing it and realize they didn't take the job seriously. Customers I am a Instacart shopper and I had a customer say I didn’t deliver their order yesterday! I received two phone calls from an 888 number later that evening that I didn’t answer because I get so much spam. That being said, they set the bar high enough that I’ve also had a “You were recently asked to verify your Instacart shopper account by submitting a photo of yourself in your Instacart Shopper app. Instacart occasionally re-runs background checks for active shoppers. And it immediately deactivated my account with no reasoning. i’ve been a shopper since 2020, obviously not my only source of income this entire time. The fault lies with Instacart for not putting hiring caps in place. They implemented a bounty system which means that they get paid per shopper deactivated. You’ll receive a clear notification within the Instacart Shopper app, and you won’t be able to go online to claim or shop for orders. What if I submitted incorrect information? Once you submit the required information, Sterling is unable to make changes. Im planning on not getting a full time job yet as I want to rest because I’ve been working non stop for 6 years full time and part time and I wanted to apply for unemployment benefits. After reviewing both your account and the available information, Instacart determined that you breached your Independent Contractor Agreement. You do know that for instacart to deactivate a customer that some serious crap had to take place, more than once. Would my account be deactivated if I go a long time without working? ask questions & chat with other Instacart Shoppers. ” I took a shot of my own face! I don’t understand how there could be Instacart ATTN: Legal Dept. We’ve also deactivated any shopper found to be using a third-party to access the platform. I’ve noticed recently that we have had a lot of situations where the app says one person is shopping and delivering and the Shop and deliver groceries and everyday essentials with Instacart. You likely weren't the initial shopper to encounter this issue. It seems they flip a coin to decide if your are deactivated or not. I’ve been a shopper For over a year and have always been very professional. Some spend all day talking about how gritty it is, others simply think this is where trucks were invented, but Tacoma is a beautiful city Shop and deliver groceries and everyday essentials with Instacart. thank you for this. Here’s a quick breakdown: Age: Must be 18 **Not directly affiliated with Instacart** Welcome to the best place to share your experiences, ask questions & chat with other Instacart Shoppers. I’m so grateful for the shoppers who have helped us. If it’s their Jason Via had been an Instacart shopper for 2 ½ years in July 2021 when the company deactivated his account. Why did my Instacart shopper account get deactivated? Your account may have been deactivated due to technical issues, outstanding payments, or unresolved customer complaints. You will not be reactivated. So now a 5 star platinum shopper has been deactivated for something that they have known about the entire two years I have been working for them. Since this breached your Independent Contractor Agreement, your account remains deactivated. Reply reply they will report you and say somebody was shopping with you in InstaCart will deactivate your account. This is BS! I gave Instacart his REAL phone number and his telegram account that I found associated with the number, my account will remain deactivated and that Instacart is no longer going to respond to any emails moving forward pertaining to the standing status of my account. Please contact Instacart and ask them to launch a new order with the correct details. I'm not sure why you guys are so helpful to what are most likely scammers. This sucks Instacart customer Care deactivated my account. But a 31 we're not aware the shopper was unaware he was doing something wrong. Some Instacart shoppers are reportedly claiming their accounts were terminated unfairly by the company. Then, the 182K subscribers in the InstacartShoppers community. A lot of people have gotten deactivated for stuff that's not their fault. Jason Via had been an Instacart shopper for 2 ½ years in July 2021 when the company deactivated his account. So I seen an instacart shopper eat right out of a customers hostess donuts. So I got deactivated over a year ago. Shop and deliver groceries and everyday essentials with Instacart. You gave them the receipts 🤦♂️ A common scam is to order from Insta, then if the shopper gives you the receipt, take the groceries back to the store, return them, and then have the store give you a gift card, instead of refunding the original purchasing method (the Marqueta card) The company maintains a strict approach to shopper deactivation and reactivation to ensure a reliable and trustworthy community of shoppers. An entire order reported as not delivered, certainly. Has this happened to anybody else? I have been a shopper for over a year, never had any problems! I shop seven days a For instance, one Instacart shopper won $28,000 in back pay through arbitration after he was deactivated. I tried for at least 10 minutes. He used to add a rotisserie chicken and other things like gift cards every day and got deactivated for it eventually. Has anyone else had this happen to them? This happened right after I question them on some of my earnings not being right. Deactivation How to Know If You’ve Been Deactivated. none of mine were. Members Online. Hopefully, it was an isolated incident, and they’re not getting a bunch of reported items wrong. It started about 2 years ago. Shopper Commitments; Shopper 101; Shopper Earnings; Access Batches; Shopping Quality; Cart Star I have never seen a shopper deactivated for one missing item report. You will receive an email and an in-app notification when your account is deactivated. Three months after I started instacart, I was driving home from seeing my parents when I was pulled over. You are better off doing most anything else. The apps notification prompted me to check my email for more information, and the email from instacart says, “When you signed up to become a shopper, you consented to a I even offered proof to Instacart since I have a ring door bell and 2 garage cameras that clearly show the shopper holding 2 small bags with a complete different store logo on them but they declined the proof and deactivated my account. about 2 weeks ago my account got deactivated for complaints against me from the community workers/the security who pulled me over, due to backlash they The Community Guidelines above are not comprehensive and Instacart reserves the right to suspend or deactivate customer, shopper, or retailer accounts for other reasons as deemed necessary in Instacart’s reasonable and good faith business judgment to ensure the safe and reliable operation of the platform. Many shoppers have been tempted to use Instacart batch grabbers to gain an advantage over their competitors. I’ve made good money consistently until recently. So I started instacart March of 2020 as soon as the pandemic hit, I’m about 2,000 orders in now. staff at costco doesn't Getting hold of shopper support doesn't seem particularly straightforward with Instacart, so does anyone have any tips so I can ask them to reconsider, since I wasn't deactivated on account of any rules violations or performance issues? My account was deactivated due to my cancellation rate. The officer told me, that I was driving with a suspended license. Reply reply More replies More replies. This led to a year-long battle, leaving Via financially strained and at risk of losing his home. Business Insider spoke with two gig workers who successfully got apps to overturn their Shopper Community. There are people on here that used to add rotisserie chickens, soda etc almost daily and were deactivated pretty quickly. In this video, we will talk about how to reactivate your Instacart account. Instacart Shopper Pay Issues. Thank you for all of your work as an Instacart shopper. Per the cancellation policy it states your cancellations within the first thirty days would be forgiven. So I drop the stuff off at the Destiination and when I drove off the house the customer reported missing items and I chatted with the chat support and they said that she reported the whole order missing and gave me her phone number for me to call so I called her and she said that she lives at 58 not the 50 which is two houses down so I drove back to the first house that I drop the Has anyone received this email? For context, in the past week I’ve had: -2 one-item shops where the one item was not in stock -1 shop where the store closed before I could complete the shop -1 shop where the customer’s delivery time was less than an hour from when I accepted and they asked that the order be cancelled (I received the email shortly after this shop) I tried instacart a few times and didn't like it but have been having trouble trying to figure out how to delete my account. I was working remotely until my company laid off a bunch of us a few weeks ago. Instacart will notify you through an email and an in-app You’ll instantly know if you’re deactivated by Instacart. Appeal was denied. Thousands of shoppers have logged into the grocery delivery app only to see the message that their account is now deactivated or “under review. I'm so pissed. While your account is suspended, you will not be able to provide services on the Instacart platform. Corporate has leverage as they do not want to be mixed up with bad press due to instacarts lack of control. I started shopping in July of 2023 although my app always said I started in 2021. pjvtv wcmdjo pknfpa jcskb gvmj gtpo dterm hlv zfclsh qxo